Expand description
Customer-message drafting rules that never send without staff approval.
Modules§
- draft
- Draft payloads produced for review instead of direct customer/provider actions.
- message_
body - Validated message bodies bounded for safe staff review.
Enums§
- Delivery
Channel - Decision choices for delivery channel in the agent tool workflow; each value routes reviewed source facts to the right queue, draft, or staff gate.
- Recipient
- Decision choices for recipient in the agent tool workflow; each value routes reviewed source facts to the right queue, draft, or staff gate.
- Review
Policy - Decision choices for review policy in the agent tool workflow; each value routes reviewed source facts to the right queue, draft, or staff gate.
Traits§
- Drafting
- Defines the behavior required from a drafting participant in the tools workflow.