Expand description
Source-grounded retention follow-up packets and review-only customer drafts.
Structs§
- Contact
Permission - Contact permission used by the retention follow-up workflow; it turns source-grounded visit evidence into safe follow-up drafts without sending customer messages automatically.
- Contact
Permission Builder - Use builder syntax to set the inputs and finish with
build(). - Evidence
Summary - Opportunity
Evidence - Opportunity evidence used by the retention follow-up workflow; it turns source-grounded visit evidence into safe follow-up drafts without sending customer messages automatically.
- Opportunity
Evidence Builder - Use builder syntax to set the inputs and finish with
build(). - Outcome
Record - Outcome record used by the retention follow-up workflow; it turns source-grounded visit evidence into safe follow-up drafts without sending customer messages automatically.
- Outcome
Record Builder - Use builder syntax to set the inputs and finish with
build(). - Packet
- Reviewable packet handed to staff or agents with deterministic gates already applied.
- Request
- Input rules for building the workflow packet from source-grounded records.
- Request
Builder - Use builder syntax to set the inputs and finish with
build(). - Retention
Opportunity - Retention opportunity used by the retention follow-up workflow; it turns source-grounded visit evidence into safe follow-up drafts without sending customer messages automatically.
- Retention
Opportunity Builder - Use builder syntax to set the inputs and finish with
build(). - Staff
Review Packet - Staff-facing packet that explains the evidence, draft limits, and required review gates.
- Workflow
- Workflow used by the retention follow-up workflow; it turns source-grounded visit evidence into safe follow-up drafts without sending customer messages automatically.
Enums§
- Blocked
Action - Actions the agent must never perform without a human/operator system of record.
- Consent
Status - Decision choices for consent status in the retention follow-up workflow; each value routes reviewed source facts to the right queue, draft, or staff gate.
- Eligibility
Reason - Decision choices for eligibility reason in the retention follow-up workflow; each value routes reviewed source facts to the right queue, draft, or staff gate.
- Evidence
Summary Error - Follow
UpEligibility - Outcome of the deterministic contact-safety check for retention follow-up.
- Follow
UpOutcome - Decision choices for follow up outcome in the retention follow-up workflow; each value routes reviewed source facts to the right queue, draft, or staff gate.
- Ineligibility
Reason - Decision choices for ineligibility reason in the retention follow-up workflow; each value routes reviewed source facts to the right queue, draft, or staff gate.
- Opportunity
Kind - Decision choices for opportunity kind in the retention follow-up workflow; each value routes reviewed source facts to the right queue, draft, or staff gate.
- Safe
Agent Action - Review-safe agent tasks allowed to save staff time without crossing mutation or send gates.
- Source
Grounded Reason Code - Decision choices for source grounded reason code in the retention follow-up workflow; each value routes reviewed source facts to the right queue, draft, or staff gate.